FAQ's
We value every customer and want to make your experience as smooth as possible. Here are answers to the most common questions our community asks.
Products
Can the Strength & Skiing Machine be used for cardio workouts?
Absolutely! The Strength & Skiing Machine is a multifunctional training machine designed to support both strength and cardio workouts. With a simple twist of the orange dial located on the back of the machine, you can instantly switch it into ski trainer mode — perfect for full-body cardio sessions that boost endurance and burn calories. Whether you're warming up, cooling down, or focusing on heart health, the Strength & Skiing Machine gives you a seamless transition between workout types.
Can I use my own accessories with the Strength & Skiing Machine?
We do not recommend using non-official accessories with the Strength & Skiing Machine. While some third-party parts may fit, we cannot guarantee their safety, quality, or compatibility. Using unverified accessories may negatively impact performance and pose potential safety risks. For the best experience and maximum safety, we recommend using only FitTransformer-approved accessories.
How much space does the Strength & Skiing Machine/Rowing Machine take up? Can it be folded or stored vertically?
Both machines are foldable for easy storage.
When in use:
- Strength & Skiing Machine: Approximately 11.67 sq ft (61.8" × 27.2")
- Rowing Machine: Approximately 15.85 sq ft (95.1" × 24")
When folded: - Strength & Skiing Machine: About 5.64 sq ft
- Rowing Machine: About 6.86 sq ft
What is the maximum resistance for strength training on the Strength & Skiing Machine?
The Strength & Skiing Machine provides up to 264 lbs (120 kg) of resistance, making it suitable for both beginners and advanced users. The resistance is digitally controlled, allowing for smooth and precise adjustments without the need for weight plates. This gives you full control over your workout intensity with just a tap.
What types of exercises can I perform with the Strength & Skiing Machine?
The Strength & Skiing Machine supports over 200 movements.
By adjusting the height and angle of the movable arms and using various attachments—like ankle straps, power handles, and a barbell—you can perform a full range of workouts, from strength exercises (like chest flys, shoulder presses, squats, and deadlifts) to functional training (like core stabilization and unilateral pulls).
It’s designed to target all major muscle groups and support diverse fitness goals.
Is the cable system on the Strength & Skiing Machine reliable?
Absolutely. The Strength & Skiing Machine’s cables have undergone rigorous durability testing — over 100,000 repetitions under a 60kg (132lb) load — to ensure long-term reliability. Built to commercial-grade standards, the cable system is designed for consistent performance and safe daily use.
What is the function of the different modes on the Strength & Skiing Machine?
The Strength & Skiing Machine features 4 training modes:
- Regular Mode – Balanced resistance, ideal for classic moves like bicep curls and squats.
- Centrifuge Mode Mode – Increased resistance on the return phase, great for slow deadlifts and lat pulldowns.
- Burst Mode – Reduced resistance on the return, perfect for explosive movements like fast chest presses.
- Auxiliary Mode – Automatically lowers resistance when needed, ideal for beginners and exercises like shoulder presses.
Does the Rowing Machine offer multiple rowing resistance modes?
Yes. The Rowing Machine provides three distinct rowing experiences through its proprietary resistance system, simulating the three most popular resistance types:
- Air Resistance – Mimics outdoor rowing with wind-based resistance, ideal for high-intensity interval training.
- Water Resistance – Delivers a smooth and natural rowing feel, low in noise, great for steady-state cardio sessions.
- Magnetic Resistance – Offers quiet and consistent resistance with precise control, perfect for strength-based or tempo-focused workouts.
Is the equipment easy to move around?
Both the Strength & Skiing Machine and Rowing Machine come equipped with built-in transport wheels. However, please note that the Strength & Skiing Machine is heavier and may not be suitable for moving between floors without assistance.
Can I view my workout data in graphs after training?
Yes. By downloading the FitTransformer App and connecting your device, you can track your workout data through visual summaries.
Currently, the app displays 7-day trends for calories burned and workout duration.
You can also view detailed metrics for each session:
- Strength Training: Duration, calories burned, max force, max watt, and reps
- Rowing/Skiing: Duration, calories burned, and distance
Shipping & Returns
What is the shipping cost for this product?
Standard shipping is free with all regular orders.
Note: If you purchased during a crowdfunding campaign at a discounted rate, a separate shipping fee may apply.
Can I purchase FitTransformer products outside the United States?
Currently, our primary shipping service is available within the U.S. If you are located in another country or region, please email us at feedback@fittransformer.com with your full shipping address. We’ll help you check whether delivery is available to your location. Since our full set of equipment is quite heavy, international shipping may involve uncontrollable risks such as delays or potential damage. We'll do our best to provide you with the safest shipping option.
Do I need to assemble the equipment after receiving it?
Yes, the Rowing Machine requires basic assembly. You only need to install the console bracket and connect the head unit to the sliding rail. The Strength & Skiing Machine requires securing a few screws, and you can follow the assembly guide included with the product for detailed instructions.
What kind of warranty does this product come with?
All FitTransformer products include a 2-year warranty, while accessories are covered by a 1-year warranty.
- Frame and Structural Parts (Rowing Machine and Strength & Skiing Machine): 2-Year Warranty
- Removable Core Motor Module: 2-Year Warranty
- Accessories (Digital Control Panel, Shock Cord, Resistance Cable, Resistance Cable Set, Ski Handles, Triangle Handles, Barbell, Triceps Rope, and Ankle Straps): 1-Year Warranty
If you experience any functional issues or defects under normal use during the warranty period, please contact our support team at feedback@fittransformer.com. We’ll be happy to assist you with repair or replacement services.